PROMOTIONS

Free Standard Delivery is valid with purchases AU$120 and above, in a single order made at CHARLESKEITH.COM. Promotion is not applicable in any CHARLES & KEITH retail or departmental store. Promotion is valid for a limited time only.

 

Shipping and handling charges do not qualify towards the minimum purchase, and will automatically be deducted for eligible orders at checkout. Visit the Shipping & Tracking page for more information.

 

You can now return your purchase with ease to a local Australian address.

 

Due to the COVID-19 pandemic, we have extended our return policy validity period from 30 days to 60 days to offer you more flexibility when you shop with us online. However, as we enter the next phase of the pandemic and restrictions ease, we are reverting our return policy to 30 days with effect from 11 January 2022.

 

All returns must be done within 30 days of purchase in original condition, original packaging and with the original tags and tickets attached.

 

For hygiene purposes, we do not accept returns of, or refunds on earrings unless it is defective or a wrong item sent.

 

Our return policy is only applicable to item(s) purchased online and delivered in Australia. Kindly note that you will have to bear the local shipping cost for returns. For further details, please refer to our Return & Exchange Policy.

 

Enjoy 10% off when you subscribe to our newsletter*.

 

Upon subscribing to our newsletter, you will receive the promo code via email. Customers will need to log in to their registered accounts to use this promo code, and non-registered customers will have to create an account online to enjoy this special offer.

 

The promo code is valid for one month from date of issue, and a one-time use in a single order for purchase on full-priced items (excluding brand collaboration products and Icons) at www.charleskeith.com. This promotion cannot be used together with any other privileges or promotions.

 

This promotion is only valid for orders delivering to Australia.

 

Enjoy 10% off all full-priced items year-round when you sign up for a student account with us. Promotion can only be used for online purchases in Australia.

 

Applicable to students from selected tertiary institutions only.

Valid for registered account holders.

Valid for full-priced items and cannot be used together with any other privileges or promotions, and sale items.

 

This promotion applies to all items except for brand collaboration products as well as selected exclusions and Icons, and can be stacked with on-going Gift With Purchase promotions.

 

Refer a friend to us and both of you will enjoy 10% off your next order.

 

Valid for registered account holders.

Valid for full-priced items and cannot be used together with any other privileges or promotions, and sale items.

Promotion is only valid for orders delivered within Australia.

 

This promotion applies to all items except for brand collaboration products as well as selected exclusions and Icons, and can be stacked with on-going Gift With Purchase promotions.

 

Enjoy 10% off all full-priced items when you register as a youth or healthcare worker.

 

Valid for registered account holders.

Valid for full-priced items and cannot be used together with any other privileges or promotions, and sale items.

Promotion is only valid for orders delivered within Australia.

 

This promotion applies to all items except for brand collaboration products as well as selected exclusions and Icons, and can be stacked with on-going Gift With Purchase promotions.

 

*Terms & Conditions: For all of the above, promotions are not exchangeable for cash, voucher or in any other form. Promotions are valid at CHARLES & KEITH online store only unless otherwise stated. No adjustment is allowed on previous purchases. No cancellation or changes to an order once order has been placed. CHARLESKEITH.COM reserves the rights to modify or terminate the promotion if, in any way, it becomes technically compromised. All terms and conditions are subjected to change without prior notice. In the event of a dispute, CHARLESKEITH.COM’s decision is final.